How will the merger affect access to appointments?
Your access to appointments will not be affected, the practice merging will provide an opportunity for two clinical teams to come together to provide a better service to patients. We will have a large multidisciplinary team to ensure patients are seen by the right clinician within the right time frame for their problem, we hope Anima will be open for longer both for same day and routine problems.
Will this affect how I get my medications?
No. You will still be able to request and access your medications in the usual way.
Where are the surgery’s now located?
There will be no change to the current practice locations. There will now be 5 practice locations (2 additional sites in Gillingham).
• Walderslade Village Surgery
• Lordswood Healthy Living Centre (Green Suite)
• Balmoral Gardens Healthy Living Centre (Blue Suite)
• Malvern Road Surgery (Malvern Road, Gillingham)
• Railside Surgery (Railway Street, Gillingham)
Will I have to travel further to see a GP?
We will try our best to continue offering routine and urgent appointments at the surgery closest to your home.
However, for specialist services such as minor surgery and LARC services you may have to travel as these are based at certain locations.
Can I still see my regular GP or healthcare professional?
Yes where possible, the merged practice will have care coordinators who arrange appointments and will review the notes before booking to ensure a patient is booked with their regular clinician for continuity of care.